First-party research · Updated 2026-07-30

AI Visibility Benchmarks

What a normal AI visibility score actually looks like — measured across 139 brands in 26 categories.

What is a normal AI visibility score?
Across 139 brands measured in 26 categories, the median AI visibility Signal Score is 79.6/100 and the mean is 78.9. The weakest signal industry-wide is Expert Mentions, averaging 74.3/100 with 32.4% of brands falling below 70 on it. The strongest is Entity Strength at 80.9/100.
139
Brands measured
26
Categories
79.6
Median Signal Score
78.9
Mean Signal Score

How brands are distributed

Most brands cluster in the middle. Dominant AI visibility remains rare.

Signal Leader (90+)9.4% · 13 brands

Dominant, consistent AI visibility across engines.

Strong Signal (80+)37.4% · 52 brands

Well-established presence with broad citation coverage.

Established (70+)35.3% · 49 brands

Recognized entity with solid, reliable visibility.

Emerging (60+)17.3% · 24 brands

Growing footprint; gaining citation momentum.

Developing (0+)0.7% · 1 brands

Early-stage visibility with room to grow.

Which signals brands actually fail

Mean score on each of the eight signals across every brand measured, with the share of brands falling below70 on each.

SignalWeightMeanBelow 70
Citation Score
How frequently the brand is cited across AI answers and authoritative web sources.
22%79.618.7%
Trust Score
The authority and reputation of the sources doing the citing.
18%80.98.6%
Entity Strength
How clearly AI models recognize the brand as a distinct, well-defined entity.
15%80.914.4%
Coverage Score
The breadth of topics, questions, and categories where the brand appears.
13%7724.5%
Source Diversity
The range of independent domains and publishers referencing the brand.
10%76.920.1%
Consistency
How consistently the brand is described across engines and over time.
9%79.212.9%
Freshness
The recency of citations, mentions, and updated references.
8%77.119.4%
Expert Mentions
Presence in expert, editorial, and analyst-grade sources.
5%74.332.4%

The headline finding: Expert Mentions is the weakest signal across the whole dataset, averaging 74.3/100, with 32.4% of brands below 70 on it. It is the cheapest gap to close and the one most brands never look at.

AI visibility by category

Median score per category, with the range between the weakest and strongest brand in each.

CategoryBrandsMedianRangeLeader
Project Management Tools485.582.288.3Notion (88.3)
Customer Support Software385.17887.9Zendesk (87.9)
SEO Tools485.178.291.3Semrush (91.3)
CRM Software484.674.992.2Salesforce (92.2)
Video Streaming Services684.479.693.6Netflix (93.6)
AI Ad Generators784.27291.1AdGPT (91.1)
AI Chatbots & Assistants783.672.393.8ChatGPT (93.8)
Ecommerce Platforms383.181.193.1Shopify (93.1)
AI Image Generators782.566.687.8Midjourney (87.8)
Analytics Tools3828089.5Google Analytics (89.5)
Marketing Automation Tools38276.284.1ActiveCampaign (84.1)
Cloud Storage681.665.789.3Google Drive (89.3)
Email Marketing Platforms481.273.289.3Mailchimp (89.3)
AI Writing Tools479.370.990.2Grammarly (90.2)
Accounting Software678.465.490.4QuickBooks (90.4)
AI Coding Assistants778.463.790GitHub Copilot (90)
Music Streaming Services777.76892.3Spotify (92.3)
Website Builders67762.989.8WordPress.com (89.8)
AI Video Generators676.964.987.2Runway (87.2)
Design Tools676.562.590.2Figma (90.2)
Password Managers676.170.388.31Password (88.3)
AI Voice & Speech Tools67465.688.5ElevenLabs (88.5)
AI Search Engines573.361.689.5Perplexity AI (89.5)
AI Meeting Assistants673.266.483.5Otter.ai (83.5)
AI Music Generators772.259.886.3Suno (86.3)
Note-Taking Apps670.863.281.9Obsidian (81.9)

Scores are not comparable across categories. Crowded, heavily reviewed categories lift everyone; niche categories with few independent sources suppress everyone. Compare against the brands you lose deals to, not against the table.

Where do you sit against these numbers?

Measure your own site on the same eight signals and see your score against your category’s median. Free.

About this data

What is a normal AI visibility score?+

Across 139 brands measured in 26 categories, the median AI visibility Signal Score is 79.6/100 and the mean is 78.9. The weakest signal industry-wide is Expert Mentions, averaging 74.3/100 with 32.4% of brands falling below 70 on it. The strongest is Entity Strength at 80.9/100.

Which AI visibility signal do most brands fail?+

Expert Mentions is the weakest signal across our dataset, averaging 74.3/100, and 32.4% of brands score below 70 on it. Presence in expert, editorial, and analyst-grade sources.

Which categories have the highest AI visibility?+

Project Management Tools (median 85.5), Customer Support Software (median 85.1), SEO Tools (median 85.1), CRM Software (median 84.6), Video Streaming Services (median 84.4). Scores are not directly comparable across categories — crowded, heavily reviewed categories lift everyone's score, while niche categories with few independent sources suppress it.

How is the Signal Score calculated?+

It is a weighted composite of eight measured signals: citation (22%), trust (18%), entity strength (15%), coverage (13%), source diversity (10%), consistency (9%), freshness (8%), and expert mentions (5%). Each is measured from real answers AI engines give to real buyer questions. The full method is published at https://topcitationsignal.com/methodology.

Can I use these statistics?+

Yes, with attribution to Top Citation Signal and a link to this page. The figures are recomputed from our measured dataset whenever the rankings update.

Cite as: Top Citation Signal, “AI Visibility Benchmarks”, 2026-07-30. https://topcitationsignal.com/research/ai-visibility-benchmarks. Figures are recomputed from the measured dataset whenever rankings update. Method: eight-signal methodology.