Troubleshooting
Why does AI recommend my competitor instead of me?
Diagnose it from the citations
Ask the question that names them and read every source cited. The pattern is usually obvious within a few queries: the same three or four domains keep appearing, and you are on none of them.
That citation list is your work list. Presence on the sources an engine already trusts for your category beats any amount of publishing on your own site.
Give the model a reason to switch
Models justify recommendations with specifics. If a competitor is described as 'best for enterprise compliance' and you are described as 'powerful and easy to use', they have a claim and you have adjectives.
Pick the segments you genuinely win, state that fit explicitly, and get it repeated in independent sources. Being the clear answer for a narrow question beats being a vague option for a broad one.
See where you actually stand
We ask AI engines the questions your buyers ask and show you whether you were named, who was named instead, and which sources they cited. Free.
Related questions
They are among the strongest single signals. AI engines routinely cite review platforms when justifying a recommendation, and a brand with no verifiable review presence gives the model nothing to point at. Engines will sometimes state outright that they could not find reviews for a brand — and then recommend a competitor whose ratings they can quote.
Yes, substantially. Reddit threads are retrieved and cited heavily by AI engines because they contain candid, comparative, first-hand opinion that is hard to find elsewhere. A recommendation thread in a relevant subreddit frequently ends up as a cited source behind a brand recommendation.
Count how many of your prompts named each brand, then express yours as a share of all brand mentions across the set. If forty prompts produce two hundred brand mentions and you account for twenty, your share of voice is ten percent. Weight by position if you want prominence reflected as well.
More on troubleshooting
Last reviewed 2026-07-30.